Sources of Inspiration

So, two weeks into my new job and I find myself interviewing with a local news station about…drum roll please….the Internet and pornography. When I first got the call from the reporter, I thought “how 1990’s,” but then I realized that, even though we have all dealt with this issue over and over and over again in the last 10 years, it’s still a big thing for the public. The money question I was asked is this..

Do you think the public wants their tax dollars spent to provide access to pornography in our libraries?

Truthfully, answering that has become harder and harder for me over the years. Yes, I support free speech and the library’s role in providing access to information without judgement, but the older I get, the less patience I have with the people who prefer getting their jollies sitting in front of a library computer instead of in front of a magazine rack in Worldwide News. The hardest thing for me to deal with here is that I no longer have the authority to say “if you want to see some skin, head 12 miles east on Route 31 to Lyell Ave Books and Movies.”

I’m curious. Where do the rest of you stand on this issue?

 Patty

From Tribal Knowledge (2006):

“There is no better spokesperson for a company, product, and brand than someone who is happy with his job and respected by his employer and peers. A happy employee will, in turn, make customers happy.”

From True Believers by Amy Barrett (in Business Week’s small business supplement)

“You can’t create customer loyalty if your employees aren’t putting your customers’ needs front and center. Think long and hard about how you want customers to be treated, and then set firm rules about who you’ll hire to work with them. Continuous training of employees is crucial to keeping them focused on customers.”

Sage advice, I’d say. And pretty much what Larry has been saying all along!

Patty